Support

Special notice to all eMail customers!

Effective May 19, 2008 all existing and new email accounts will be required to authenticate their outbound emails. In simpler terms it means your account will need to provide your username and password before sending messages. This change is made necessary to reduce the possiblility of receiving spam on our email service.

You do NOT need to make any changes if you only use Web Mail to access your messages.

Don't worry - with a simple configuration change you can make a one-time modification to  any of the following email clients:

Outlook XP, Outlook 2000
Outlook Express
Entourage

For instructions, please use either the link on the left side of this page or download the appropriate instructions from the table below.

Outbound email server update instructions.
 TitleModified DateSize (Kb) Description
Outlook XP5/5/2008149.59DownloadOutbound mail server update instructions for Outlook XP, Outlook 2002 and Outlook 2003
Outlook Express5/5/200858.76DownloadOutbound mail server update instructions for Outlook Express
Entourage5/5/200814.70DownloadEntourage outbound mail server update instructions.
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